Optus will phase out Virgin Mobile in Australia, and hopes to keep its customers. Virgin Mobile is being phased out of the Australian market and more than one million customers will be affected. If you're one of them, here's what you need to know.
If you're an existing Virgin Mobile customer, you should be contacted by Optus to discuss your options directly, and you don't have to panic about losing mobile service. This is largely a brand play rather than a network closure, but it's always wise to know what your options are in these circumstances. No doubt Optus would prefer to keep you as a customer, but depending on your contract status, you've actually got plenty of flexibility.
With a focus on customer service and fairness, the company does surprisingly well on Roy Morgan research polls for customer satisfaction, despite operating at the budget end of the market. Pros Uses the Optus mobile network which offers good coverage through most of Australia High levels of customer satisfaction compared to other telcos Free Virgin-to-Virgin calls in Australia Cons Coverage is not as comprehensive as Telstra History Virgin is a global company with eclectic tastes. Ventures range from entertainment to space flight and appear to have little in common.
In its first foray into the United States telecommunications market, Virgin Mobile has reached an agreement with the Sprint Corporation to create a joint venture, people close to the companies said today. The deal will allow Virgin Mobile to sell its services over Sprint's nationwide network. In addition, the new company is close to signing up Best Buy, the consumer electronics chain, as a retail partner, people close to the discussions said.
Virgin Mobile is phasing out of Australia byand is no longer taking new customers. Click here for more information. See all Mobile Phone Service Providers.
I'll be doing to South Island for 10 days, and I was wondering if it's worth getting global roaming on my phone. I'm with Virgin. Compared to the other telcos, the costs are cheaper, but I'm worried about Bill Shock.
Optus has confirmed that it will shut down Virgin Mobile, a brand the telco has co-owned for 18 years. Over the next two years, Optus will begin phasing out the brand and Virgin customers will be moved to Optus. The closure of Virgin Mobile means that up to jobs will be lost across 36 stores nationwide.
It was founded by Richard Branson inand although it became a wholly owned subsidiary of Optus init maintained its own brand identity, customer service, management structure and staff. Virgin Mobile offered postpaid mobile phone and mobile broadband services to approximately one million customers in Australia. In 24 Mayparent company Optus has announced it will be phasing out the Virgin Mobile brand, closing 36 Virgin Mobile retail outlets and staff would be affected.
If you are in the U. We do not offer international roaming. However, we do have some coverage available in Puerto Rico and the U.
Virgin Mobile is shutting down. Founded by legendary businessman Richard Branson 15 years ago, Virgin Mobile has always been a major player in the Australian mobile phone market. As a result, Virgin customers with the latest models of smartphones have access to the next-generation 4G network known as 4G Plus.